Menu
Sol Therapy is a social enterprise and an integrated mental, emotional, and somatic care clinic that offers holistic therapeutic services to support clients in overcoming various mental, emotional, and psycho-somatic challenges.
You may reach out to your assigned therapist or our client care executive to confirm the bookings. Bookings will be confirmed upon returning a filled intake form at least 48 hours before the appointment. The inability to do so may require a reschedule for the therapist to ensure the best care subject on a case-by-case basis.
To optimize our therapeutic services tailored to your needs, we kindly request a minimum 24-hour advance notice should you need to reschedule or cancel your appointment. You can do this by sending us a message at (65) 8942 2211 or reach out to your therapist directly.
Operating on an appointment basis, our clinic values the effort and travel commitment of our therapists to provide our clients exceptional care. Your considerate advanced notice for cancellations and rescheduling is crucial for us to manage and adjust appointments seamlessly. We deeply appreciate your understanding and cooperation in our efforts to create a safe and respectful space for your healing journey.
Our client care team will send reminders 48 hours before your scheduled session. In the rare event that we do not receive a response within the 24 hours leading up to your session, we will automatically initiate the rescheduling process. We understand that unforeseen circumstances or triggers may arise, and we approach these situations with sensitivity and care. Your well-being and comfort are paramount, and we deeply appreciate your understanding as we strive to honor your scheduled session while simultaneously honoring the commitments and efforts of our therapists.
Should you encounter any challenges or require assistance, please do not hesitate to reach out. We are here with you. Thank you for entrusting us with your journey toward healing, and we sincerely appreciate your collaboration in ensuring a smooth experience for all parties involved.
Going to therapy is like having a conversation with a friend who is trained to help you navigate through your thoughts and emotions. It’s a collaborative process where you are encouraged to openly share your feelings and concerns. While therapy can address serious and challenging topics, it can also be light-hearted and even incorporate moments of joy, laughter, and humor. Not all sessions are dark and heavy; our therapists tailor the approach to your needs, making the experience comfortable and beneficial.
The therapy process begins with a complimentary exploration call, followed by completing a comprehensive intake form.
Subsequently, a 1 to 1.5-hour initial consultation is conducted to delve deeper into the work before commencing therapy. During this consultation, our in-house therapists thoroughly discuss your current concerns, medical or relevant history, and your expectations from therapy.
This in-depth assessment enables our therapists to develop a comprehensive and holistic understanding of your situation. It allows them to provide personalized recommendations for the most suitable therapy services or assessments to achieve the best possible outcome.
Our therapists will also explain the therapy process and address any consent matters. Our goal is to deliver optimal and highly effective care to our clients.
We prioritize strictly managing our client’s personal data per the Personal Data Protection Commission (PDPC) guidelines. Should you have any questions regarding your therapy journey or data privacy, our therapists can provide answers and support.
We provide in-person and online therapy sessions to accommodate various preferences and needs. Some therapies may require in-person sessions for optimal effectiveness.
While the process remains consistent for our online sessions, we kindly request that payments for online therapy sessions, whether local or international, be made and received by Sol Therapy to confirm the session. If, for any reason, payment is not received within 24 hours of the scheduled online session, we would sincerely appreciate your understanding as we may need to consider rescheduling the session. This policy has been implemented to ensure the seamless operation of online sessions and to uphold the availability of time slots for our valued clients.
The duration of therapy is flexible and tailored to each individual’s needs and goals, as well as the chosen therapeutic modality. Some individuals may find short-term treatment beneficial, while others may benefit from longer-term support. This will be addressed both in the initial consultation and during subsequent review sessions. Each therapy session typically lasts 1 to 1.5 hours, allowing ample time to address the client’s specific needs effectively. The session duration may vary from one session to another based on the client’s requirements and progress. We prioritize ensuring you receive the support and care you need throughout your therapeutic journey.
The frequency of therapy sessions is tailored to your individual needs and goals. Typically, sessions are scheduled weekly or bi-weekly, which can be discussed and determined with your therapist.
Certainly! One (1) companion of clients is welcome if it makes the client feel more comfortable and supported. Please provide prior notice to the therapists to accommodate your companion. As a policy, we kindly ask companions waiting in the lobby to maintain a quiet environment out of respect for ongoing sessions.
At Sol Therapy, we understand that sharing personal information can feel vulnerable and challenging. We want you to know that everything in our therapy sessions is an invitation, and you have the autonomy to share only what feels comfortable and appropriate for you. Our therapists create a safe and non-judgmental space where you can explore at your own pace, and we respect your boundaries and choices throughout the therapeutic process. You are in control of what you choose to share, and we will support you in navigating the therapy journey in a way that feels right for you.
Certainly! You have the flexibility to select a specific therapist from our team based on their expertise and approach, provided their availability aligns with your schedule.
If a client appears intoxicated, the therapist will need to cease the appointment to ensure the safety and effectiveness of the session.
Absolutely, providing a safe space for healing and growth is one of our primary objectives. Our trained therapists are here to support you as you explore past traumas and work toward healing and personal growth in a nurturing and professional environment.
We value the significance of building a strong therapeutic relationship. Our therapists are dedicated to making every effort, yet we understand the importance of resonance. If you find that you’re not at ease with your therapist, we encourage you to initiate a discussion with them to assess your comfort level. If this option doesn’t feel suitable, please do not hesitate to inform the clinic. We’re here to help you explore alternative options, both within and outside of Sol Therapy.
Absolutely yes, all information shared during therapy is strictly confidential, with the exception of situations where there is a legal obligation to disclose.
Not at all! Therapy benefits anyone seeking personal growth, restructuring thought processes, emotional support, and coping strategies, regardless of the severity of their challenges. Clients find therapy helpful for managing stress, coping with emotions, developing self-regulation skills, relaxation techniques, finding an outlet to express themselves, and connecting with others in group sessions as human beings.
Re-traumatization is a complex process that can be influenced by various factors unique to each client. It is essential to recognize that the impact of trauma differs from person to person. As therapists, we are committed to providing the utmost care and sensitivity in our approach. Depending on a client’s innate resources, their capacity to cope with distress, the severity of their trauma, and the availability of support systems, there is a possibility that re-traumatization may occur during therapy.
While our therapists never intend to cause harm or distress, we acknowledge that re-traumatization can happen unintentionally during the therapeutic process. We understand that navigating trauma is a delicate journey, and our therapists are extensively trained to recognize the signs of re-traumatization and to respond appropriately.
Should re-traumatization occur, we are equipped with the knowledge, tools, and evidence-based interventions to support our clients in returning to a place of safety and grounding. Our therapists prioritize creating a secure and nurturing therapeutic environment where clients are encouraged to share their experiences at their own pace and in a comfortable way.
Open communication is essential in this process, and we encourage clients to express any feelings of distress or discomfort they may experience during therapy. We are here to listen, validate, and support our clients, guiding them through their healing journey with compassion and understanding.
Our therapists are deeply committed to ensuring the well-being and safety of our clients. We work collaboratively to tailor therapy to each individual’s needs, empowering them to set boundaries and explore their healing process in a safe and empowering manner.
We understand that therapy can be costly. We offer eligible clients various payment options and sliding scale fees for those experiencing financial hardship. Please discuss this with our team.
Touch is incorporated into therapies such as BCST, Breathwork and Movement Therapy, Psychosomatic Therapy, and Somatic Psychotherapy for specific therapeutic purposes. The use of touch in these modalities can facilitate a deeper connection between the client’s body and mind, helping to release tension, promote relaxation, and enhance overall well-being.
Touch is guided by the therapist in a respectful and consent-based manner, ensuring that the client feels comfortable and in control throughout the process.
In the context of Breathwork and Movement Therapy, touch is employed as a tool to guide clients into correct postures and movements, with a primary focus on injury prevention. The therapist may use gentle touch to help clients align their bodies and achieve proper form during various exercises and movements. This tactile guidance ensures that clients are performing the movements in a safe and effective manner, reducing the risk of potential injuries.
The therapeutic value of touch, when used appropriately and ethically, can contribute to a more holistic and effective healing experience. Your comfort and understanding remain paramount throughout the process.
As a care clinic, recording and photographing sessions, whether clinical or non-clinical, is strictly prohibited unless explicit written permission is obtained for specific instances. While taking photos of the space for personal use, provided no individuals are present in the photos, is allowed within reasonable limits. Any public sharing or usage requires prior written approval from Sol Therapeutics Pte. Ltd.. Unauthorized recording, photo sharing, or usage may result in copyright infringement and legal action, potentially violating ownership and privacy rights. We are committed to safeguarding the privacy and well-being of our therapists, and any breach of this privacy may result in legal action to protect their rights and professional integrity. Your cooperation in maintaining the confidentiality and privacy of our therapists and the therapeutic space is greatly appreciated.
At Sol Therapy, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By engaging with our services or using our website, you consent to the practices described in this policy.
We may collect your personal information when you voluntarily provide it during your interactions with Sol Therapy. This information may include but is not limited to your name, contact details, email address, address, payment information, and any other information you choose to share with us. Collecting this information facilitates communication, provides services, processes payments, and ensures our clients a personalized and effective therapeutic experience.
We use the collected personal information to provide you with the best possible therapeutic services and support. Your information may be used for the following purposes:
We take the security of your personal information seriously. Sol Therapy implements appropriate technical and organizational measures to protect against unauthorized access, disclosure, alteration, or destruction of your information. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your data.
Sol Therapy will not disclose your personal information to third parties except in the following circumstances:
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
Our website may contain links to third-party websites. Please note that we are not responsible for these external sites’ content or privacy practices. We encourage you to review the privacy policies of those websites before sharing any personal information.
As a care clinic, recording and photographing on-site and online sessions, whether clinical or non-clinical, is strictly prohibited unless explicit written permission is obtained for specific instances. While taking photos of the space for personal use, provided no individuals are present in the photos, is allowed within reasonable limits. Any public sharing or usage requires prior written approval from Sol Therapeutics Pte. Ltd.. Unauthorized recording, photo sharing, or usage may result in copyright infringement and legal action, potentially violating ownership and privacy rights. We are committed to safeguarding the privacy and well-being of our therapists, and any breach of this privacy may result in legal action to protect their rights and professional integrity. Your cooperation in maintaining the confidentiality and privacy of our therapists and the therapeutic space is greatly appreciated.
You have the right to access, correct, or delete your personal information in our possession. If you wish to exercise these rights or have questions about our privacy practices, don’t hesitate to contact us at [email protected]
We may update this Privacy Policy from time to time. The date of the latest revision will be indicated at the beginning of the policy. We recommend reviewing this page periodically to stay informed about how we are protecting your personal information.
By using our services or engaging with our website, you acknowledge that you have read and understood this Privacy Policy and consent to collecting, using, and disclosing your personal information as described herein. If you disagree with this Privacy Policy, please do not use our services or provide us with your personal information.
Last Updated: July 30th, 2023