Mark Ling

Mark is the Client Care & Clinical Operations Executive at Sol Therapy, where he plays a key role in ensuring smooth and safe experiences for both clients and the team. His focus is on optimizing clinical processes and creating an organized, supportive environment that enables the team to deliver high-quality care, while ensuring clients feel heard, valued, and empowered throughout their journey.

With his role as a Mental Health and Breathwork Practitioner, along with certifications in nursing, first aid response, crisis intervention, mental health first aid, and trauma-informed care, Mark blends clinical expertise with a strong operational focus. His skills ensure that all aspects of client care are handled with professionalism, compassion, and a trauma-aware approach.

Mark’s previous roles in educational institutions and a coaching academy have been instrumental in shaping his approach to clinical operations. In educational settings, he worked on the front lines of student care, supporting the smooth operation of processes and ensuring that students and educators alike had a positive experience. At the coaching academy, Mark worked closely with coaches, supporting them from initial training through to program delivery, providing essential operational guidance. Additionally, his exposure to hospital settings in Australia has equipped him with a deep understanding of how to manage high-pressure situations while maintaining care and support for individuals, both in clinical and operational contexts.

In his dual role at Sol Therapy, Mark ensures that all clinical operations align with the organization’s mission of fostering a compassionate, safe, and supportive environment. He works behind the scenes to ensure that both clients and team members are equipped with the tools they need to thrive.