Our Privacy Policy

Last Updated: July 30^th, 2023

At Sol Therapy, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By engaging with our services or using our website, you consent to the practices described in this policy.

Collection of Personal Information:

We may collect your personal information when you voluntarily provide it during your interactions with Sol Therapy. This information may include but is not limited to your name, contact details, email address, address, payment information, and any other information you choose to share with us. Collecting this information facilitates communication, provides services, processes payments, and ensures our clients a personalized and effective therapeutic experience.

Use of Personal Information:

We use the collected personal information to provide you with the best possible therapeutic services and support. Your information may be used for the following purposes:

Scheduling and managing appointments.
Processing payments and invoices.
Sending important updates and communication-related to your sessions.
Responding to your inquiries and providing customer support.
Administering our website and improving user experience.
Complying with legal obligations and requirements.

Protection of Personal Information:

We take the security of your personal information seriously. Sol Therapy implements appropriate technical and organizational measures to protect against unauthorized access, disclosure, alteration, or destruction of your information. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your data.

Disclosure of Personal Information:

Sol Therapy will not disclose your personal information to third parties except in the following circumstances:

When required by law or in response to a valid legal process.
With your explicit consent for specific purposes.
To our professional advisors or collaborators solely to provide our services.

Retention of Personal Information:

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

Third-Party Links:

Our website may contain links to third-party websites. Please note that we are not responsible for these external sites’ content or privacy practices. We encourage you to review the privacy policies of those websites before sharing any personal information.

Session and Space Recording and Photo Taking:

As a care clinic, recording and photographing on-site and online sessions, whether clinical or non-clinical, is strictly prohibited unless explicit written permission is obtained for specific instances. While taking photos of the space for personal use, provided no individuals and sensitive data are present in the photos, is allowed within reasonable limits. Any public sharing or usage requires prior written approval from Sol Therapeutics Pte. Ltd.. Unauthorized recording, photo sharing, or usage may result in copyright infringement and legal action, potentially violating ownership and privacy rights. We are committed to safeguarding the privacy and well-being of our therapists, and any breach of this privacy may result in legal action to protect their rights and professional integrity. Your cooperation in maintaining the confidentiality and privacy of our therapists and the therapeutic space is greatly appreciated.

Your Rights:

You have the right to access, correct, or delete your personal information in our possession. If you wish to exercise these rights or have questions about our privacy practices, don’t hesitate to contact us at [email protected].

Changes to the Privacy Policy:

We may update this Privacy Policy from time to time. The date of the latest revision will be indicated at the beginning of the policy. We recommend reviewing this page periodically to stay informed about how we are protecting your personal information.

By using our services or engaging with our website, you acknowledge that you have read and understood this Privacy Policy and consent to collecting, using, and disclosing your personal information as described herein. If you disagree with this Privacy Policy, please do not use our services or provide us with your personal information.