Rossablle Asong

Rossablle is a Client Care and Admin Executive at Sol Therapy, where she supports client enquiries, appointment coordination and the administrative processes that help the clinic run smoothly. With a warm and approachable manner, she hopes to help each person feel welcomed, respected and thoughtfully supported from their earliest interactions with Sol Therapy.

Currently pursuing a Diploma in Human Resources Management, Rossablle brings experience across customer service, frontline support and project administration. In her previous role within airport guest services, she assisted passengers with their travel needs, including elderly travellers, unaccompanied minors and those requiring additional support. Working within a fast-paced environment also strengthened her ability to respond to unexpected changes, concerns and service requests with patience, calm and clear communication.

Her administrative experience within the construction sector further developed her strengths in coordination, documentation, scheduling and managing day-to-day communications across different teams. Alongside this, Rossablle has completed training in Mental Health Awareness, reflecting her continued interest in developing a more thoughtful and informed approach to client care.

Rossablle’s connection to mental health is also shaped by her own lived experiences and journey of seeking support. Having experienced how meaningful it can be to feel heard and met without judgement, she has developed a deeper appreciation for the courage it may take to reach out, particularly when someone is feeling uncertain, overwhelmed or still finding the words for what they are going through. Her journey has also strengthened her understanding of self-compassion, healthy boundaries and the protective ways people may learn to cope with difficult experiences. This personal understanding allows her to meet others with greater sensitivity, patience and respect, while recognising that each person’s needs, circumstances and path towards healing are uniquely their own.

In her role at Sol Therapy, Rossablle brings together her professional skills and personal understanding to offer a steady and compassionate point of contact. She believes that care begins before someone enters the therapy room—in how they are received, communicated with and supported throughout their experience with us.